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Refund policy

You only pay for the work you keep.

Every deliverable your AI team produces can be approved or rejected. Reject one and we refund the credits it cost — automatically, the same minute, no support ticket required.

How it works

  • Credits are reserved when a task starts and only charged when you approve the output.
  • Rejecting a deliverable releases the reserved credits back to your balance.
  • There is no cap on rejections and no penalty for rejecting.
  • Every charge and refund is recorded in your provenance ledger.

Why we publish our numbers

We don't fake testimonials and we don't hide our acceptance rate. Our live refund metrics are public.